Careers

Location: Zone D, [Level 4]
Date Posted: 5/13/2013

bareMinerals is hiring talented, friendly people to join their amazing team!

Must Love Makeup.
If you are passionate about changing women's lives and providing the ultimate girlfriend experience, join our team at the Towson Town Center Boutique.

If interested, please email your resume to dvalcich@bareesentuals.com. Questions? Reach out to Erin O'Brien at 410-842-0182.

Location: Zone B, [Level 2]
Date Posted: 5/7/2013

Recognized as a global leader of women’s contemporary fashion, BCBGMAXAZRIAGROUP continues to grow and diversify. With an international vision of “bon chick, bon genre” (French for “good style, good attitude”), BCGBMAXAZRIAGROUP maintains the highest standards in creativity, quality and innovation in its product offering, operations and staff.

Position Summary

At BCBGMAXAZRIAGROUP the Sales Associate is responsible for increased Productivity and Ccustomer Service.

Essential Duties and Responsibilities include the following:

Maximize personal sales and provide a consistent customer experience

Communicate effectively with customers to determine needs

Develop exceptional relationships with current and prospective clients

Create and maintain a personal clientele book with regular communication and customer follow-up

Actively participate in merchandising projects, ie: daily stock maintenance, floor changeovers, product transfers, etc.

Assist store management and staff with driving store initiatives

Actively support securing company assets through effective Loss Prevention in compliance with company policies and procedures

Protect the BCBGMAXAZRIAGROUP brand message and philosophies by maintaining a professional personal appearance

Additional duties/responsibilities may be assigned

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

A strong commitment to customer service

Goal-oriented with strong planning and organizational skills

Effective interpersonal skills with all levels

Excellent brand and product knowledge

Ability to establish and maintain positive working relationships with management, customers and co-workers

Able to lift up to 50 pounds of merchandise

Education and/or Experience

High school diploma or equivalent

Experience with working in a sales-commission environment preferred

Minimum 2 years of above standard selling performance in a “like brand” environment

Computer Skills

POS system knowledge

Basic computer knowledge

Location: Zone A, [Level 3]
Date Posted: 5/17/2013

Want to get paid to play? The Brookstone store at the Towson Town Center is currently accepting applications for various positions, both full-time and part-time, with excellent benefits and pay, in our varying locations throughout the Baltimore area.

If you think you have what it takes to work in a fun-filled, fast-paced environment, please stop in today and complete an application.

Management candidates may also apply online at www.brookstone.com/careers.

Location: Zone A, [Level 4]
Date Posted: 6/11/2013

Coldwater Creek is currently seeking Part-Time Sales Associates. If interested please our location to obtain an application.

Location: Zone E, [Level 1 & 2]
Date Posted: 5/16/2013

Crate and Barrel is America’s leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, contemporary design. Not only is it quite an environment to spend your day in, but you will get to work along-side other fun and creative associates.

Our Towson Town Center store is actively seeking dedicated individuals who are enthusiastic about educating customers to join us in the following position:

Part-Time Merchandising/Stock Associate

Job Description

Merchandising Associates are the rare breed of highly organized and highly creative. Maintaining an organized stockroom is key to this position. You keep the sales floor neat and well stocked, making sure product displays are always ready to shop. You’re also incredibly accurate and efficient. Reporting to the Merchandising Manager, you work as part of a very talented visual team that sets the stage for striking merchandise store design. In this role, you utilize your design talent by executing visual displays to support the iconic look of our stores. Positive attitude, sense of enthusiasm and ability to multitask are musts for every day.

Maximize company sales growth and profitability by maintaining the sales floor and stockroom and facilitate the flow of product in order to provide an engaging experience to every customer, every time.

Maintain and stock the sales floor, including sales counters and all store displays and uprights/shelves, understanding the priorities of stocking, signage and cleaning.

Assist with display changes under the direction of the merchandising manager or merchandising team lead.

Assist the merchandising manager to complete essential inventory control functions in an effort to support financial and inventory accuracy.

Safely operate and maintain all stockroom equipment and tools and keep equipment in good working order.

Safely process and assist with customer pick-up orders.

Perform general maintenance of the store.

Maintain lighting in the store.

Maintain an awareness of current product in all departments.

Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

Actively participate in weekly merchandising meetings, store meetings and training sessions.

Perform duties associated with receiving and processing the truck.

Participate in the execution of the store window displays.

Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Assist and support the execution of the store’s seasonal and weekly floor plans under the direction of the merchandising manager.

Support an engaged customer experience by maintaining an organized and efficient stockroom.

Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.

Participate in ongoing training regarding technology upgrades and new systems.

Required Skills

Stock, Distribution Center, or retail experience preferred

High school diploma/ GED or equivalent preferred

Good reading and written language skills (English)

Organizational and time management skills

Ability to maintain flexibility

Basic math skills

Ability to move and/ or lift up to 65 pounds: heavier merchandise with team assist

Must be available to work a flexible schedule including weekends and holidays

For immediate consideration please apply on-line at:

http://hostedjobs.openhire.com/epostings/submit.cfm?version=1&company_id=15635

Location: Zone E, [Level 1 & 2]
Date Posted: 5/16/2013

Crate and Barrel is America’s leading home specialty retailer, world-renowned for design, value and customer service. Our award-winning, architectural stores are crisp, clean, light, and filled with unique, contemporary design. Not only is it quite an environment to spend your day in, but you will get to work along-side other fun and creative associates.

Our Towson Town Center store is actively seeking dedicated individuals who are enthusiastic about educating customers to join us in the following position:

Part-Time Sales Associate

Job Description

Crate and Barrel Sales Associates are at the heart of our customers’ experience. Genuinely warm and naturally driven, you’re a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun—and keeps customers coming back. Under the direction and mentorship of the Sales Manager and Sales Lead, your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering customers’ questions and keeping the sales floor neat and welcoming.

Maximize company sales growth and profitability through the use of creative selling skills, teamwork and customer service, in order to deliver an engaged experience to every customer, every time.

Demonstrate company standards in selling, customer service, visual merchandising and teamwork.

Ensure full understanding of all products and have a continued awareness of the most current information available.

Develop, share and apply product expertise.

Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives.

Maintain sales floor coverage and follow posted schedules with regard to area assignments.

Maintain the store counters and assist with store maintenance as directed by the management team.

Maintain all store displays and uprights/shelves in between customer interactions.

Actively engage customers and remain attentive to customer needs.

Assist customers with product selections and process all customer orders or returns.

Update notes on customer sales to keep sales associates informed, as needed.

Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

Communicate customer feedback to store management team concerning policies and/or product requests, problems and suggestions.

Actively participate in store meetings and training sessions.

Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates.

Support and maintain store sales and service goals and standards as communicated by the sales manager.

Maintain an awareness of all available resources for training and development.

Support all efforts and initiatives across all business channels in an effort to maximize company sales growth and profitability.

Maintain awareness and demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.

Participate in ongoing training regarding technology upgrades and new systems.

Required Skills

Customer service/retail experience preferred

High school diploma/GED or equivalent

Good reading and written language skills (English)

Good communication skills, basic math

Ability to move and/or lift up to 50lbs; heavier product with team assist

Must be available to work a flexible schedule including weekends and holidays

For immediate consideration please apply on-line at:

http://hostedjobs.openhire.com/epostings/submit.cfm?version=1&company_id=15635

Location: Zone C, [Level 1]
Date Posted: 4/24/2013

Lids is currently seeking a Part-Time Keyholder. Must have experience in retail management with open availability.

Location: Zone B, [Level 2]
Date Posted: 6/18/2013

Responsibilities:

• Product knowledge of the entire L'Occitane product line
• Assist customers with their choices of products for themselves and as gifts
• Develop a knowledge of skincare and its application
• Provide skincare expertise to L’Occitane clients
• Provide outstanding and quality customer service
• Develop strong product knowledge of the entire L'Occitane product line, including “True Stories”
• Build customer service relationships by telling our "True Stories" to customers with passion
• Support store operations
• Maintains store appearance and any other directive from store manager
• Stays familiar with how to execute price changes, transfers and cash register routines
• Addresses loss prevention issues that may occur, following L’Occitane standards
• Assists in training new sales associates
• Stays familiar with internal policies and programs contained in the L’Occitane Associate Handbook
• Uses teamwork to assist all associates in providing customer service and maintaining store standards in all departments
• Communicates effectively and professionally with all associates within the store

Requirements:

• 1+ years work in retail sales
• A positive professional and energetic attitude
• A passion for customer service and selling
• Excellent oral and written communication
• Basic math skills are necessary

Please visit the store on level 2 to fill out an application.

Location: Zone C, [Level 4]
Date Posted: 5/1/2013

Want to love your job?

We're a women's denim and clothing store looking for highly motivated, independent thinkers with a great sense of personal style. A denim or boutique background is preferred. And if you're up to date on cool local happenings around town, well, that doesn't hurt either.

The buzz about Madewell is just getting bigger, and we're growing every day. Come be a part of it all.

We are currently looking for part-time sales associates at our store at Towson Town Center in Towson, MD. Please apply directly at the Madewell Store: 825 Dulaney Valley Road, Space 4215 Towson, MD 21204.

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

Location: Zone D, [Level 4]
Date Posted: 2/1/2013

Pandora Jewelry is looking to hire full-time and part-time sales associates for their store, and no experience in sales or retail is necessary because Pandora will provide all the training. We are also looking for management team members. If you’re interested in working with one of the world’s most cherished jewelry brands, please call toll free 877-412-5577 or go to our online application at pandoratowson.com.

Location: Zone D, [Level 3]
Date Posted: 6/11/2013

Rockport is currently seeking a Part-Time 3rd Key Holder. Someone with the energy and passion to create a great customer experience.

Please visit this link to begin the application process: www.Qhire.net/Rockport.

We will contact you if we desire to move forward.

Thank you for your interest in a career with Rockport.

Location: Zone C, [Level 2]
Date Posted: 6/12/2013

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

I. PURPOSE OF POSITION

Assist the Store Manager in sales generation, operations, and personnel functions of the store to ensure maximum profitability and compliance with Company procedures. (as directed by Store Manager.)

II. DUTIES AND RESPONSIBILITIES

Sales Generation

Strive to achieve store sales goals

Maintain adequate sales floor supervision

Take action to correct negative sales trends

Minimum UPT/ADT standards

Communicate best sellers to Store Manager

Monitor adherence to all corporate customer service policies

Implement contest to maximize sales

Personnel/Staff Supervision

Interview/recruit a sales oriented staff

Assist with staff supervision

Implement Company training programs. Monitor staff in product knowledge, customer service and selling skills

Assist in supervising and motivating staff to meet goals

Assist in the resolution of employee questions and problems

Presentation

Maintain Company merchandising standards

Monitor compliance to Company dress code

Maintain standards of cleanliness and organization

Set and revise merchandise presentation as necessary

Operations

Assist in controlling expenses

Maintain operational audit score to standard

Enforce Company cash handling and loss prevention procedures

Maintain store fund and monitor deposits in accordance with Company policies

Enforce discount policies

Enforce fitting room controls

Assist in the inventory and maintenance of inventory records

Promptly and accurately complete all paperwork procedures (New Hire, Incident, Reports, etc.)

Monitor supply levels

Implement Markdowns

Follow procedures for receiving stock, shipments, transferring merchandise and handling defectives

Maintain store safety standards

All other duties assigned

Organizational Relationships

Supervise Assistant Managers, key holders and Sales Associates

Interface with District, Regional and corporate personnel (i.e. accounting, merchandising, operations and human resources)

III. POSITION DIMENSIONS

Scope, Complexity and Autonomy

Must understand the complexities that come with running a luxury retailer

Decision-Making Authority and Judgment

Makes hiring decision, termination recommendations, payroll control and scheduling decision in the absence of the Store Manager. Makes decision to satisfy customers as needed

Supervision Received

Store Manager

Supervision Exercised (Include number of employees supervised)

Sales Associates

Keyholders

Stock

Principal Relationships/Key Contacts

Director of Retail Stores

District Manager

Assistant Store Manager

Human Resources

IV. POSITION SPECIFICATIONS

Education and Certifications

High School Diploma. College degree preferred

Experience and Skills

Must be 18 years or older

At least 3 years of previous management experience in high-end apparel environment

Excellent communication and analytical skills

Location: Zone C, [Level 2]
Date Posted: 6/12/2013

The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed.

I. PURPOSE OF POSITION

Responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

II. DUTIES AND RESPONSIBILITIES

? Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Assist in floor moves, merchandising, display maintenance, and housekeeping

Assist in processing and replenishing merchandise and monitoring floor stock.

Aid customers in locating merchandise.

Communicate customer requests to management.

Assist in completing price changes within the department.

Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips.

Reconcile daily sales and prepare deposits and end of day reports for management.

Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise.

Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom.

Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management.

Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation.

Answer all incoming calls with a professional greeting

Accurately execute any merchandise returns as directed

Actively execute the daily goals and priorities assigned by Store Manager.

Maintain stockroom merchandise organization and cleanliness.

Any other tasks as assigned by any manager.

III. POSITION DIMENSIONS

Scope, Complexity and Autonomy

Must be cross-trained as a cashier and a sales associate

Decision-Making Authority and Judgment

Must receive direction from manager

Supervision Received

Store Manager

Assistant Manager

Key Holder

Supervision Exercised (Include number of employees supervised)

None

Principal Relationships/Key Contacts

Store Manager

Assistant Manager

Key Holder

Sales Associates

Customers

Stock Associates

Cashiers

IV. POSITION SPECIFICATIONS

Education and Certifications

High School Diploma

Must be over 18 years of age

Experience and Skills

Minimum of 6 months of retail sales experience

Ability to communicate with associates and customers

Ability to read, count, and write to accurately complete all documentation

Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder