ABOUT THE ROLE
As a Key Holder you will keep the daily operations of an organization flow smoothly. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
We’re the rowdy cousin of our Cotton On Group family, the black sheep; we're quirky, vintage, irreverent and unexpected, adding spunk to everyday items through humour, graphics and design. We encourage and enable our customers and team members to express their individualism.
As part of our retail team, you have the chance to make a real difference in people’s lives through the ‘Typo Difference’, our philanthropic arm focused on providing the gift of education to youth globally.