Job Opportunity at TUMI in Towson Town Center
Posted Fri, Sep 10
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.
- Manages and coordinates the daily activities of the store and the daily activities of the sales staff while ensuring all are engaged in promoting and selling products to ensure client satisfaction.
- Ensures each client receives outstanding client service; greets and acknowledges every client and develops new client relationships to increase sales and build brand loyalty.
- Ensures our clients receive superior after sales service.
- Attains monthly sales goal and delivers increases in other KPI goals (conversion, UPT and DPT).
- Assists the Store Manager and Assistant Manager with training sales associates.
- Merchandises store as directed by visual guidelines and ensures that all stock is well maintained and in good condition.
*Full job descritpion can be found by clicking on the link.